ShopClues Band of Trust

About Us: Founded in July 2011 in Silicon Valley, USA, ShopClues.com is India's first and the largest fully managed marketplace that connects buyers and sellers online and offers a trusted and safe online shopping experience. Registering three-fold growth in the last quarter, we target to be the No 1 online shopping portal of India. ShopClues.com brings thousands of authentic products from more than 250 global brands with over 200+ online stores on one online platform. Along with day-to-day irresistible deals and sales, we provide a great selection of products, low prices, fast delivery, and best customer support. We also strive hard to help our merchants reach to a larger market on a reliable platform.
Delivery Policy: At ShopClues.com, our delivery procedure is dedicated to offer you on-time delivery, best possible packaging, and timely updates. To fulfill our shipment motives, we do need your support and patience as each of our orders goes through a rigorous process of milkrun (product collection), inspection, processing, packaging, shipping and finally getting your products delivered to you at your doorstep. You can easily get in touch with us at any point with your concerns, we will be happy to help you.
Payment Policy: Being integral part of online shopping, ShopClues.com offers safe, secure and versatile payment modes, to meet your convenience and choices. We accept almost all prepaid payment options, such as Netbanking and all major credit, debit and ATM cards. In fact, you can also make use of the Cash-On-Delivery (COD) option, where you can pay the money at the time of product delivery.
Customer Care / Support: In case you have any concerns/questions/suggestions/feedback, please write to us at support@shopclues.com or reach us via phone at 0124-441 4888, between 10 AM- 9 PM from Mon-Sat.
Buyer Guides: We have dedicated buyer guides from our experts to help you make right purchases. Each buyer guide focuses on giving you an overlook of the best available options for the product within your requirements with expert recommendations to suit your tastes.
Return Policy: We understand at times received products don't match up to your expectations, in such cases we have an easy return policy. You can return the product within 10 days of your receiving* without worrying of the return shipment. In case you decide to ship it at your end, we make sure you get a refund of your expenses.
Clues Bucks (Rewards): As a small gesture to say a big thank you for your shopping with us, we credit your account with Clues Bucks (2% of purchase price). Each Clues Buck is equivalent to Rs 1 and can be redeemed for your next purchase with us. All your earned Clues Bucks are valid for year and can be used for purchasing anything sitewide.